Forecasting the Turnaround in Hotel Room Demand

August 31, 2009
Revenue Per Available Room: 2005 - 2013

Revenue Per Available Room: 2005 - 2013

According to Hotel Horizons September 2009 edition, PKF Hospitality Research is forecasting that nine consecutive quarters of declining demand for U.S. hotels will come to an end in the second quarter of 2010. The hospitality industry has been hit particularly hard by the current recession and the recovery of hotel demand will be an important point in the economic turnaround. PKF predicts that we will see this turnaround in the year ahead.

Hotel Horizons is available to students and faculty in the School of Hotel Administration.


New Book: Power Up Your Job Search

August 27, 2009

Written by executive recruiters, Power Up Your Job Search simplifies the interview preparation process into a series of quick, easy and effective steps.

The book is divided into twenty-six lessons, including exercises at the end of each lesson. Topics include: the interview process, interview structure, what employers consider important, developing a positioning statement, different kinds of interview types and styles, samplings of interview questions, questions pertaining to experience, skills, behavior, communication skills, career goals, company and industry knowledge, education, aptitude, career progression, compensation and even off limits questions.

Power Up Your Job Search is located on the Career Shelf in the Nestlé Library (call number HF5549.5 I6 C37)


U.S. Hotel Industry Decline Continues

August 25, 2009

According to recent data from Smith Travel Research (STR), the U.S. hotel industry posted declines in all three key performance measurements during July.

In comparison to the same time period for 2008, the industry’s occupancy rate fell 7.3 percent to end the month at 64.1 percent. Average daily rate (ADR) dropped 9.1 percent to finish the month at $97.18. Revenue per available room (REVPAR) for the month decreased 15.7 percent to finish at $62.34.

The Nestlé Library subscribes to several Smith Travel publications, including the Weekly Hotel Review and Comprehensive Pipeline Report.


Twitter vs. Facebook in Corporate America

August 24, 2009

Facebook may be the most-visited social media site in the U.S., but Twitter is making up ground among the marketing departments in corporate America. According to a July, 2009 study of Fortune 100 companies by Burson-Marsteller, more companies had a presence on Twitter (54%) than on Facebook (29%).

According to the study, which looked at corporate blogs in addition to Twitter and Facebook profiles, about one-fifth of Fortune 100 firms only used one of the three channels. Those companies were more likely to choose Twitter (76%) over Facebook (14%) or blogging (10%).

Burson-Marsteller found that these top companies were using Twitter for several purposes: company news, customer service, marketing promotions and employee recruitment.

For all the latest tweets on hospitality research, please follow the Nestlé Libray on Twitter: @NestleLibrary.


McDonald’s Testing Green Prototype Restaurants

August 20, 2009

McDonald’s is setting up 10 test restaurants that will act as learning laboratories as the restaurant chain focuses on energy savings and waste reduction.

Globally, McDonald’s consumes $1.7 billion annually in energy and it spends another $1.3 billion handling its waste. The world’s top-selling restaurant chain has more than 31,000 locations worldwide.

Examples of McDonald’s environmental efforts include the green prototype in Chicago, which uses 25 less energy than similar locations, and the Cary, N.C. location, which offers drivers of electric cars a charging station on site.


Hotel Guest Satisfaction Rises Worldwide

August 17, 2009

hotelvalueindexAn analysis of more than one million hotel reviews by the reservation web site hotel.info has concluded that guest satisfaction has risen.

The hotel.info Value for Money Index at mid-2009 reveals some surprising differences to the year-end 2008 rankings. Apparently the economic crisis has resulted in hotel customers giving better value-for-money ratings to hotels than before. The mean value of all customer ratings for bookings in the largest 20 cities around the world improved from 6.69 points at the end of 2008 to the current 7.11 points (out of 10 possible points).

In the U.S., the hotel.info Value for Money Index found that Minneapolis is the top-ranked city in terms of customer satisfaction, replacing Indianapolis, which had been ranked highest in the U.S. at the end of 2008.

Read the full hotel.info press release.


Convention and Visitors Bureaus using Twitter

August 12, 2009

More than 300 convention and visitors bureaus (CVBs) currently have Twitter accounts that they’re using to market their destinations to potential visitors and community partners, according to a new report from New York-based destination marketing firm Development Counsellors International (DCI).

DCI, which analyzed and compared nearly 3,000 Tweets posted by the country’s largest CVBs during a 30-day period in May 2009, chose five destinations—Baltimore, Fort Lauderdale, New Orleans, San Francisco and Tampa Bay—as its so-called “Tweet Elite,” which are CVBs who not only have the largest number of followers and updates, but also the highest rankings when it comes to connecting with visitors, partners and constituents.

Among both the Tweet Elite and other CVBs, DCI found that the most common—but not necessarily most effective—types of Tweets are:

• Announcements about upcoming local events/news (54 percent)
• Social Tweets (28 percent)
• Replies to followers (20 percent)
• Deals (17 percent)
• Re-Tweets from community partners (13 percent)

View the full Tweet Elite report.


Impact of Economy on Hotel Sales Transactions

August 5, 2009

The hotel real estate market has felt the effects of the struggling global economy. The following graph, with data supplied by Hotel Brokers International, depicts average price per room for all hotel transactions.

transaction price

The biggest factor in the significant decline from 2007 to 2008 was the drop in price per room of upscale and luxury hotel sales. Price per room for economy and mid-market hotels was mostly unchanged from 2007 to 2008.

Hotel transaction data can be found in a publication titled TransActions Recap, which includes detailed hotel sales comparable data and analysis. TransActions Recap can be found in the Hotels & Resorts section of the Nestlé Library reference collection (call number TX911.3 R2 T77).


Top Web Picks: Hotel Law Blog

August 4, 2009

hotellawblog

Published by Global Hospitality Group, Hotel Law Blog is authored by a group of heavily experienced hotel lawyers led by Jim Butler and senior hospitality industry executives. Hotel Law Blog is an excellent site for hotel financing or legal issues affecting the hospitality industry.

Hotel legal topics on the blog include Management Agreements, Global Financial Crisis & Recovery, Hotel Finance, Labor & Employment, Green Hotels, and more.


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