With an emphasis on aligning technology to business strategy, Technology Strategy for the Hospitality Industry provides an interesting study of how IT has shifted from a back-of-the-house support role to one of strategic significance. IT in the hospitality industry has evolved from a focus on performing manual processes more cost-effectively to an emphasis on knowledge-based systems that can help drive revenues, make better business decisions, and create a competitive advantage.
Technology Strategy for the Hospitality Industry contains 13 chapters and covers issues such as IT fundamentals and specific software and systems in the hospitality industry. Technology Strategy for the Hospitality Industry can be found on the New Book shelf in the library (call number TX911.3 E4 N95).
