Top Global Brands

April 13, 2011

Coca-Cola is the number one brand in the world, but tech companies make up seven of the top ten brands. The fasting rising brand is Google, which jumped from number seven to number four. For the 11th year in a row, Interbrand has published their list of the 100 Best Global Brands.

Interbrand uses a variety of criteria when dolling out the ranks including the many ways a brand touches and benefits an organization, whether it attracts top talent and how well it delivers on customer expectation. Three key aspects that contribute to a brand’s value are the financial performance of the branded products or services, the role of brand in the purchase decision process and the strength of the brand to continue to secure earnings for the company.

View the full list of the top 100 global brands.


Social Media in the Hotel Industry

November 8, 2010

Social media has a big future in the hotel industry, especially in the areas of marketing and customer service. According to Cornell Hotel School professor Bill Carroll: “I suspect we are in the same position that we were with online marketing 20 years ago. The only difference is that it won’t take 20 years, it will take 5 to 10 years until we really see the impact of interactive communication among consumers.”

A recent article on the Mashable web site identified six ways that social media could make a sizable impact on the hotel industry: extending concierge services, on-site merchandising, customer service and recovery, last-minute deals, facilitating guest communities, and emphasizing unique properties.

To see the full article, visit the Mashable web site.


PhoCusWright’s Social Media in Travel

October 11, 2010

The Internet has changed a great deal over the last few years due to the emergence of social media. The travel industry has also been affected by social trends in the online environment. PhoCusWright has recently released a report that evaluates the role and impact of online social media on travel. Social Media in Travel: Traffic and Activity can be found in the Hospitality and Tourism Complete database. Just search for “phocuswright” in the database to find the report.

 

The 10 Most Visited Web Sites in 2004 and 2009. Sources: Compete, comScore, Hitwise

 

 


2010 Restaurant Industry Forecast

July 9, 2010

The Nestlé Library has received the 2010 copy of the Restaurant Industry Forecast from the National Restaurant Association. The 41st annual publication provides research and insights based on analysis of the latest economic data, as well as extensive surveys or restaurateurs and consumers.

This year’s report sections include: Profitability & Entrepreneurship, Jobs & Careers, Food & Healthy Living, and Sustainability & Social Responsibility.

The 2010 Restaurant Industry Forecast can be found on the library’s reference shelves (call number TX943 N38).


State of the Cruise Industry for 2010

May 27, 2010

The Nestlé Library has received the 2010 edition of the Cruise Industry News State of the Industry report. The 23rd annual report provides an analysis of the cruise industry, including forecasts through 2015. The Cruise Industry News report supplies extensive industry statistics, broken down by the major geographic regions – Worldwide, North America, Europe, and Asia/Pacific. There are also separate chapters covering the many partners of the cruise industry, such as shipyards, suppliers,  shipping agents, and ports.

For more resources about the cruise industry, see the library’s Cruise Lines Industry Guide.


Technomic Top 500 Chain Restaurant Report

April 26, 2010

The 2010 Technomic Top 500 Chain Restaurant Report is now available for members of the Cornell community. The annual report provides a comprehensive ranking, analysis, and overview of the U.S. chain restaurant industry.

Industry data includes total restaurant industry share of sales and units by menu category, segment comparisons, and category rankings. The Top 500 helps readers develop sales and marketing strategies, identify growth opportunities, and monitor segment and menu category performance.

Members of the Cornell community have access to the Technomic Top 500 as part of the library’s subscription to the Technomic Digital Resource Library.


SimplyMap Enhances Marketing Reports

April 5, 2010

Using a library database called SimplyMap, marketing students have the ability to create professional quality thematic maps and reports using extensive demographic, business and marketing data. Below is a sample map that displays projected food spending for San Diego in 2011, broken down by Census tracts.

Projected 2011 food spending in San Diego

SimplyMap is available to all members of the Cornell community. To start using SimplyMap, use the drop-down list of popular databases on the Nestlé Library home page. For help with using any of the databases, stop by the library or send an email to hotelref@cornell.edu.


Who’s Buying for Travel

March 11, 2010

Consumer travel spending by component

The Consumer Expenditure Survey, produced by the Bureau of Labor Statistics, provides an ongoing, nationwide survey of household spending. Marketing students can find key Consumer Expenditure Survey data about travel spending in a publication called Who’s Buying for Travel.

Who’s Buying for Travel analyzes the Consumer Expenditure Survey data in a variety of ways, calculating household spending indexes, aggregate household spending, and market shares. Their report shows spending data by age, household income, household type, race, geography, and education level.

Who’s Buying for Travel can be found in the Nestlé Library reference collection (call number G155 U6 W46).


2008 Airline Industry by the Numbers

December 9, 2009

The International Air Transport Association (IATA) estimates that the global commercial airline industry suffered a net loss of $10.4 billion in 2008. Compared with the $12.9 billion net profit in 2007, it’s clear that 2008 was an unprecedented year for airlines. And the problems continue into 2009.

According to the latest edition of World Air Transport Statistics, the numbers tell the story. After four consecutive years of growth, the total number of passengers carried by IATA member airlines decreased by 0.9 percent. Freight tonnes showed a sharp decline of 3.5 percent in 2008. Even though the number of employees in the airline industry grew by 0.8 percent, overall productivity per employee fell by 2.0 percent.

The most recent edition of World Air Transport Statistics can be found in the Nestlé Library reference collection. Additional library resources for the airline industry are listed on our Airline Industry Guide.


Top Full-Service Seafood Restaurant Chains

November 16, 2009

Who were the top seafood full-service restaurant chains last year? It’s probably no surprise that Red Lobster topped the list. According to Technomic, the top 5 seafood chains in 2008 were:

Rank Restaurant Sales ($000) Units
1 Red Lobster 2,494,700 655
2 Bonefish Grill 400,000 149
3 McCormick & Schmick’s 390,000 88
4 Joe’s Crab Shack 327,000 116
5 Legal Sea Foods 207,500 34

Additional data about restaurant chains can be found in the Technomic Digital Resource Library, which is available to all members of the Cornell University community.


New Book: Consumer USA 2010

October 22, 2009

The 2010 edition of Consumer USA provides historic and forecasted market size data for more than 330 consumer markets together with manufacturer and brand shares for all the major consumers goods sectors. It includes background data and analysis on the US economy along with recent demographic, socio-economic, lifestyle and purchasing trends of the US consumer.

With Consumer USA, you can find market size information for more than 330 consumer products, including food, drinks, electronics, leisure goods, household products, telecommunications, etc.

Key socio-economic parameters include: population trends and forecasts, income, economic indicators, foreign trade, health, household characteristics, labor, consumer expenditures, retail sales, travel & tourism, and communications.

Consumer USA 2010 can be found in the Nestlé Library reference collection (call number HC79 C6 C66).


Understanding the Snow Sports Market

October 5, 2009

The beginning of each snow sports season brings the Snow Sports Market Intelligence Report, produced by SnowSports Industries America (SIA).

The Snow Sports Market Intelligence Report offers a compilation of research from more than 10 different snow sports industry studies. It includes detailed snow sports participation data, retail sales for sports equipment, ski area visits, business trends, demographics, merchandise distribution, and more.

The 2009 SIA Snow Sports Market Intelligence Report can be found in the Nestlé Library reference collection (call number GV840.7 U6 S66).


2009 HOST Study Now Available

September 29, 2009
Source: STR HOST Study

Source: STR HOST Study

The 2009 Hotel Operating Statistics (HOST) Study from Smith Travel Research (STR) is now available in the Nestlé Library. The HOST Study is an annual publication that provides an overview of U.S. lodging performance along with detailed information on industry revenues and expenses.

Detailed data from more than 5,800 hotel properties presents information by department, including rooms, food & beverage, marketing, utility costs, property and maintenance, and administration.

The HOST Study can be found in the Nestlé Library reference collection, in the Hotels & Resorts section.


Subway Gaining on McDonald’s

September 24, 2009

Subway is on pace to become the world’s largest fast-food chain in terms of locations over the next few months. The restaurant chain, benefitting from its hughly successful $5 foot-long campaign, is expected to pass 31,800 locations by the end of this week, closing in on McDonald’s 32,158 total.

In terms of sales numbers, however, McDonald’s is still way out in front. The average U.S. McDonald’s had about $2.3 million in sales last year; the average Subway made about $445,000.

For comprehensive chain restaurant data, Cornell students have access to Technomic Digital Resource Library. Technomic has been tracking the foodservice industry for over 40 years, providing industry intelligence, forecasts, and sales & volume data for every major restaurant chain.

For more details on Subway’s chase of McDonald’s view the article from Advertising Age.


Coca-Cola Tops List of Global Brands for 2009

September 21, 2009

According to Interbrand’s 2009 Best Global Brand rankings, Coca-Cola retained its postion at the top. But while the top two (Coca-Cola and IBM) actually posted gains in their brand value, overall value for all 100 on the list fell 4.6 percent, marking the first such loss in the rankings’ 10-year history.

Significant growth in brand value for Google (moved from 10th to 7th position) and Amazon (from 58 to 43) relates to one of the main themes that Interbrand has identified as crucial for the top brands: the use of technology to help consumers and improve the relevancy of the brand.

On the other end of the scale, banks and financial firms saw the biggest losses this year, with American Express dropping from 15th to 22nd, Citi sinking from 19th down to 36th (a 49 percent drop in value) and UBS losing 50 percent of its value as it went from 41 to 72. Several brands were hard hit by the sub-prime mortgage crisis and fell off the list entirely, including Merrill Lynch, AIG and ING.

View the full list of Top 100 Global Brands.


Top Brands Trusted by College Students

September 4, 2009

Brand credibility is important to college students, and Johnson & Johnson, Sony and Apple top the list of brands that college students say they “trust,” according to the 2009 edition of Alloy Media + Marketing’s College Explorer survey.

In addition to Johnson & Johnson, Sony, and Apple, the following companies made the list of trusted brands: Colgate, Microsoft and Coca-Cola (tied), Toyota, Nike and Bank of America (tied), and Target and Dell (tied).

Cornell students have access to a wide selection of marketing publications, including:

• Advertising Age
• Adweek
• International Journal of Marketing
• Mediaweek
• Journal of Brand Marketing

If you are looking for electronic access to a specific publication (such as those listed above), search for the publication by title in Find eJournals.


Twitter vs. Facebook in Corporate America

August 24, 2009

Facebook may be the most-visited social media site in the U.S., but Twitter is making up ground among the marketing departments in corporate America. According to a July, 2009 study of Fortune 100 companies by Burson-Marsteller, more companies had a presence on Twitter (54%) than on Facebook (29%).

According to the study, which looked at corporate blogs in addition to Twitter and Facebook profiles, about one-fifth of Fortune 100 firms only used one of the three channels. Those companies were more likely to choose Twitter (76%) over Facebook (14%) or blogging (10%).

Burson-Marsteller found that these top companies were using Twitter for several purposes: company news, customer service, marketing promotions and employee recruitment.

For all the latest tweets on hospitality research, please follow the Nestlé Libray on Twitter: @NestleLibrary.


Demographics of Consumer Food Spending

February 6, 2009
U.S. food expenditures, in $billions.

U.S. food expenditures, in $billions.

While average household expenditures on food are increasing, food’s share of consumer expenditures is declining, according to a Food Institute analysis of Bureau of Labor Statistics 2006 Consumer Expenditure Survey. According to the latest available data, consumers spent 23.3% of their total at-home food expenditures on the meats, poultry, fish & eggs category, while they spent 17.3% of fruits and vegetable, 13.1% on cereals & bakery, and 10.8% on dairy products.

More detailed food spending analysis can be found in the Food Institute’s Demographics of Consumer Food Spending, including an easy-to-read breakdown of spending on food overall, food at-home (in 24 categories & sub-categories including beef, poultry, fruits & vegetables, dairy products and bakery products), food away-from-home, and alcoholic beverages. Topics covered include age, income, career, education, race, gender and region of the U.S.

The Nestlé Library’s copy of Demographics of Consumer Food Spending can be found in the reference collection (call number HD9004 D46).


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