Technology Strategies

June 24, 2011

With an emphasis on aligning technology to business strategy, Technology Strategy for the Hospitality Industry provides an interesting study of how IT has shifted from a back-of-the-house support role to one of strategic significance. IT in the hospitality industry has evolved from a focus on performing manual processes more cost-effectively to an emphasis on knowledge-based systems that can help drive revenues, make better business decisions, and create a competitive advantage.

Technology Strategy for the Hospitality Industry contains 13 chapters and covers issues such as IT fundamentals and specific software and systems in the hospitality industry. Technology Strategy for the Hospitality Industry can be found on the New Book shelf in the library (call number TX911.3 E4 N95).


Conference Center Industry Trends

February 21, 2011

The 2010 edition of Trends in the Conference Center Industry is now available in the library. Published by PKF Consulting, it provides a statistical and financial profile of the conference center industry, covering facility profiles, rate and occupancy statistics, meeting statistics, marketing, revenues, expenses & profits and human resources.

Trends in the Conference Center Industry is located in the library reference section (call number TX911.2 T74). For additional sources, check out the library’s MICE industry guide (Meetings, Incentives, Conventions, and Events).


The Restaurant: From Concept to Operation

February 11, 2011

The new edition of The Restaurant: From Concept to Operation covers everything aspiring restaurateurs need to know to conceive, open, and run any type of restaurant. Issues covered include: ownership, menu planning, purchasing, operations, budgeting, food production, training, and more.

The Restaurant: From Concept to Operation shows the logical progression from dream to reality, from concept to finding a market gap to operating a restaurant. Along the way, it gives a comprehensive picture of the restaurant business.

The Restaurant: From Concept to Operation can be found on the New Book shelf in the library (call number TX911.3 M27 W352).


Secrets of the Sommeliers

November 18, 2010

In Secrets of the Sommeliers, some of the world’s top wine professionals reveal their industry secrets. The book’s authors interviewed the elite of the sommelier community, whose insights, recommendations, and envy-inducing stories are featured throughout.

Secrets of the Sommeliers provides an immersion course in tasting and serving wine and shares strategies for securing hard-to-find bottles at good prices. The insider perspective offers a unique glimpse into the art and craft of fine wine service.

Secrets of the Sommeliers can be found on the Nestlé Library new book shelves (call number TX925 P35).


Career Resources for Chefs

October 1, 2010

The Nestlé Library maintains a collection of career-related books for students who are looking for future employment in the hospitality industry.

Our most recent edition is Tasting Success: Your Guide to Becoming a Professional Chef. This book outlines the most important, tangible decisions a young culinary professional can make to achieve long-term success, including real-life advice from the author, Chef Charles Carroll.

Tasting Success: Your Guide to Becoming a Professional Chef is intended for every student in the initial stages of their education, or every new employee just starting out in a new hospitality job.

To find additional career books, check out the Career Development shelf in the library or talk to a member of the library staff.


New Book – Tourism and Entrepreneurship

September 13, 2010

Taking its central theme of the role of entrepreneurship in the context of tourism development, Tourism and Entrepreneurship: International Perspectives provides an interdisciplinary examination of the most recent developments in both tourism and entrepreneurship.

Several key themes are explored throughout this book, including: tourism; innovation and entrepreneurship; the role and nature of individual and collective entrepreneurship in different contexts; the role of tourism in responding to development opportunities created by global forces; and issues associated with tourism strategies and policies.

Tourism and Entrepreneurship: International Perspectives can be found on the New Book shelves in the Nestlé Library (call number G155 A1 T589155).


Tourism and Generation Y

August 23, 2010

Generation Y has also been referred to as The Web Generation, The Millennials, or the Nexters. Regardless of the name, it is generally accepted that this cohort was born between 1977 – 2003. This generational group has captured the attention of the media and many claims have been made about their values, characteristics, and predicted future behavior.

Tourism and Generation Y is a new book that explores the concept of generational cohorts and its implications for tourism, using a wide range of both applied (types of travel, marketing campaigns) and conceptual (trends, behavior) contexts.

Tourism and Generation Y can be found on the New Book shelf in the Nestlé Library (call number G155 A1 T589135).


Cornell Library Digital Books on the Internet Archive

June 21, 2010

In 2008, the Cornell Library collaborated with Microsoft to create approximately 80,000 digital books from titles in our collection. These digital books are now all in the public domain. In addition to storing them locally for archival purposes, we shared them with the Internet Archive for inclusion in their “American Libraries” collection of digital books. This collection includes thirty books from the Hotel School Library. The transfer was made using the “rsync protocol” over the National LambdaRail (similar to the very fast Internet2 network), a method that allowed a pool of two hundred of Internet Archive’s servers to rapidly pull files from CUL’s archival storage. The digital books are accessible with no restrictions at: http://www.archive.org/details/cornell The Internet Archive is now offering Kindle versions of the books in this collection for un-restricted download.
Print-On-Demand
The Cornell Library currently list 57,000 titles for sale via print-on-demand (POD) from Amazon. To date, Amazon has sold 6,000 copies from this collection, averaging 1,200 books/month. The top 5 selling titles in 2010:
• A Colored man’s reminiscences of James Madison – 78
• Quail breeding manual – 34
• On Religion: Speeches to its Cultural Despisers – 32
• Popular Stories of Ancient Egypt – 20
• Fiat Money Inflation in France (note: Andrew Dickson White is author) – 20
This summer the Library will submit approximately 500 Wordsworth collection titles suitable for POD.


New Book – Culinary Careers

June 9, 2010

Written by Rick Smilow, President & CEO of The Institute of Culinary Education, Culinary Careers: How to Get Your Dream Job in Food offers candid portraits of the many career paths available in the culinary industry. Instead of giving glossed-over, general descriptions of various jobs, Culinary Careers features exclusive interviews with both food-world luminaries and those on their way up, to help you discover what a day in the life is really like in your desired field.

Get timely advice from those at the pinnacle of the industry, including Lidia Bastianich, Thomas Keller, and Ruth Reichi. The book offers a lot of practical advice, including the attributes that employers look for, and how to put your best foot forward in interviews.

Culinary Careers: How to Get Your Dream Job in Food (and other career focused books) can be found on the Career Development shelf in the library (call number TX911.3 V62 S62).


Food Around the World: A Cultural Perspective

April 15, 2010

Geography and history combine to shape the food patterns and cultures of countries and regions throughout the world. The Nestlé Library has recently acquired a new book that investigates what and how people eat. Food Around the World: A Cultural Perspective uses maps, photographs and recipes to build an appreciation of the world’s cuisines.

The third edition includes a new chapter on Australia and New Zealand, expanded maps and illustrations, new study aids and new recipes that reflect food and cultural patterns around the globe. Food Around the World: A Cultural Perspective can be found on the New Book shelf in the library (call number TX353 M396).


Case Studies for Real Estate Market Analysis

April 12, 2010

Real estate students now have an excellent source for using case studies to analyze real estate markets. Real Estate Market Analysis: Methods and Case Studies focuses on practical “how to” information on evaluating property types.

Topics covered in the book include: defining market or trade areas, finding economic and demographic data, the importance of field work, use of consumer surveys, and evaluating supply/demand balances.

Case studies (condensed from actual market studies) are utilized in a variety of sectors: residential, retail, office & industrial, hotels & resorts, and mixed use.

Real Estate Market Analysis: Methods and Case Studies can be found on the New Book shelf in Nestlé Library (call number HD255 S36).


2010 Restaurant Industry Forecast

March 29, 2010

On a typical day in the United States in 2010, more than 130 million people will be foodservice patrons. The overall economic impact of the restaurant industry is expected to exceed $1.5 trillion in 2010.

For definitive forecast data for the U.S. restaurant industry, the Nestlé Library subscribes to Restaurant Industry Forecast, published annually by the National Restaurant Association. The publication profiles the restaurant industry opportunities and challenges for the year ahead. The research and insights are based on analysis of the latest economic data, as well as surveys of restaurateurs and customers.

Restaurant Industry Forecast can be found in the library’s reference collection (call number TX943 N38).


Tourist Cultures: Identity, Place and the Traveller

March 16, 2010

The Nestlé Library has recently acquired a new tourism studies book for students researching the relationship between the production and comsumption of space.

Tourist Cultures presents valuable critical insights into tourism, exploring the cultures of meaning, mobilities, and engagement that shape the tourist experience and traveller identities.

Tourism is examined through a consideration of the spaces and selves of travel, delving into what tourists are looking for when they travel. The argument is made that tourists are not passive consumers of either their destinations or interpretations.

Tourist Cultures can be found on the New Book shelf in the Nestlé Library (call number G155 A1 W43).


Who’s Buying for Travel

March 11, 2010

Consumer travel spending by component

The Consumer Expenditure Survey, produced by the Bureau of Labor Statistics, provides an ongoing, nationwide survey of household spending. Marketing students can find key Consumer Expenditure Survey data about travel spending in a publication called Who’s Buying for Travel.

Who’s Buying for Travel analyzes the Consumer Expenditure Survey data in a variety of ways, calculating household spending indexes, aggregate household spending, and market shares. Their report shows spending data by age, household income, household type, race, geography, and education level.

Who’s Buying for Travel can be found in the Nestlé Library reference collection (call number G155 U6 W46).


New Book – Handling Qualitative Data

February 19, 2010

Handling Qualitative Data: A Practical Guide introduces students and practitioners to qualitative research in a uniquely practical manner. The book advocates a progressive accumulation of skills and understanding of methodological issues as they are needed. This enables the student to perform efficaciously from the start by immediately being in a position to handle, reflect upon and get results from, small amounts of data, giving them a launch pad to more complex endeavours.

The emphasis is on working with data and it covers all the processes of making, meeting, sorting, coding, documenting and exploring unstructured records.

Handling Qualitative Data: A Practical Guide can be found on the New Book shelf in Nestlé Library (call number H62 R53).


New Book – McDonaldization: The Reader

January 29, 2010

McDonaldization: The Reader is a follow-up to The McDonaldization of Society (2008), in which the business model of the McDonald’s chain is examined for its influence on contemporary society.

McDonaldization is defined as “the process by which the principles of the fast-food restaurant are coming to dominate more and more sectors of American society as well as of  the rest of the world.”

This new edition includes some fascinating articles, such as “Jihad vs. McWorld,” “Domesticating the French Fry: McDonald’s and Consumerism in Moscow,” as well as discussions of McDonaldization and men’s body shaping, Internet 2.0, junk journalism, and cruise tourism.

McDonaldization: The Reader can be found on the New Book shelf in the Nestlé Library.


New Book – Globalization: A Basic Text

December 2, 2009

Using a mixture of academic and popular sources, Globalization: A Basic Text provides an interesting introduction to the major topics in globalization studies. Driven by a range of theories from imperialism to neo-liberalism (as well as the major types of cultural theory), the book examines the key events in the history of globalization.

Among the major topics covered are the economy, culture, technology, media, the Internet, migration, the environment, global inequalities, and the future of globalization.

Globalization: A Basic Text is on the New Book shelf in the library (call number JZ1318 R577).


New Book: The Darker Side of Travel

November 3, 2009

Dark tourism – the practice of traveling to sites associated with death, disaster, and suffering – has attracted growing academic interest and media attention over the last few years. From Pearl Harbor to Chernobyl to Ground Zero in New York, tourists flock to these ominous destinations.

In The Darker Side of Travel, the authors provide a contemporary and comprehensive analysis of dark tourism. Drawing on existing literature, numerous examples and introducing new conceptual perspectives, the book develops a theoretically informed foundation for examining the demand for and supply of dark tourism experiences.

The Darker Side of Travel can be found on the New Book shelf in the Nestlé Library (call number G155 A1 D33).


New Book: Consumer USA 2010

October 22, 2009

The 2010 edition of Consumer USA provides historic and forecasted market size data for more than 330 consumer markets together with manufacturer and brand shares for all the major consumers goods sectors. It includes background data and analysis on the US economy along with recent demographic, socio-economic, lifestyle and purchasing trends of the US consumer.

With Consumer USA, you can find market size information for more than 330 consumer products, including food, drinks, electronics, leisure goods, household products, telecommunications, etc.

Key socio-economic parameters include: population trends and forecasts, income, economic indicators, foreign trade, health, household characteristics, labor, consumer expenditures, retail sales, travel & tourism, and communications.

Consumer USA 2010 can be found in the Nestlé Library reference collection (call number HC79 C6 C66).


New Book: Power Up Your Job Search

August 27, 2009

Written by executive recruiters, Power Up Your Job Search simplifies the interview preparation process into a series of quick, easy and effective steps.

The book is divided into twenty-six lessons, including exercises at the end of each lesson. Topics include: the interview process, interview structure, what employers consider important, developing a positioning statement, different kinds of interview types and styles, samplings of interview questions, questions pertaining to experience, skills, behavior, communication skills, career goals, company and industry knowledge, education, aptitude, career progression, compensation and even off limits questions.

Power Up Your Job Search is located on the Career Shelf in the Nestlé Library (call number HF5549.5 I6 C37)


Nutrition for Foodservice and Culinary Professionals

July 29, 2009

nutritionNutrition for Foodservice and Culinary Professionals serves as an essential reference to nutrition and foods for culinary students and professionals. The seventh edition is tailored to the needs of culinary and hospitality students and professionals who need to use nutritional principles to evaluate and modify menus and recipes.

Several chapters on the fundamentals of food and nutrition are included, as well as chapters on developing and marketing healthy recipes and menus. Practical appendixes include a listing of nutritive values of common foods consumed in the U.S.

Nutrition for Foodservice and Culinary Professionals can be found on the New Book shelves in the Nestlé Library (call number TX353 D78).


New Book: The Business of Wine

July 13, 2009

wine businessThe Business of Wine focuses on the everyday business aspects of the wine world, containing more than 140 encyclopedic entries on a variety of subject related to the issues and structure of the industry.

Topics include grape-growing techniques, winemaking as an art and science, characteristics of grape varieties, legal issues, distribution, and environmental concerns.

The Business of Wine can be found on the reference shelves in the Nestlé Library, shelved in the Food & Beverage section (call number HD9370.5 B868 2009).


New Edition of a Classic Hospitality Title

June 5, 2009

classictitleThe 2009 edition of a classic hotel management contract reference book has been released. The Negotiation and Administration of Hotel Management Contracts combines the impartial treatment of the topic established in the first three editions with two years of just-completed extensive research to provide a contemporary analysis of management contracts.

Jim Eyster is the HVS International Professor Emeritus of Hotel Finance and Real Estate and Jan deRoos is the HVS International Professor of Hotel Finance and Real Estate at Cornell University’s School of Hotel Administration.  Collectively, they have over 50 years experience as educators, researchers, and consultants to the hospitality industry.

In this fourth edition, the authors provide:

  • An analysis of the components of owner and operator bargaining power.
  • An in-depth treatment of the provisions of concern to owners and operators including numerous tables detailing the state of management contracts executed since 2000.
  • An examination of the major contract agreement forms and their differences in North America, Europe, the Middle East, and Asia.
  • A practical guide for handling concerns during the contract’s term and the factors contributing to owner and operator concerns.
  • A pragmatic approach for preparing for successful negotiations including a rigorous, detailed approach to the financial evaluation of proposed projects.
  • A look at future trends that will affect lodging industry and management contracts.

A copy of The Negotiation and Administration of Hotel Management Contracts is available in the Nestlé Library (call number KF2042 H6 E97). Copies can be ordered via email at: general_books@cornell.edu or call (607) 255-2933.


New Book: The Economics of Tourism

April 29, 2009

economicsoftourismUsing contemporary economic analysis to help readers understand the tourism industry, The Economics of Tourism explores the goods and services of a financial giant. According to the World Tourism Organization, annual spending on international tourism exceeds $800 billion – and that doesn’t include domestic tourism.

Referring to the work of several Nobel winning economists, The Economics of Tourism shows how to understand tourism market behavior as rational responses to high fixed costs, low marginal costs and capacity constraints. Throughout the book, technical change is addressed as it relates to adjustments in business models and strategies. A clear explanation of revenue management is also included. With a focus on basic economic principles, it shows how we can use elementary supply and demand analysis to understand the broad changes in tourism over many centuries and today.

The Economics of Tourism is located on the New Book shelf in the Nestlé Library (call number G155 A1 R44).


New Book: Doing Business 2009

April 6, 2009

doingbusiness1Which country makes it easiest to start a business on their soil? For the second straight year, the answer is Singapore. Which three countries made the boldest reforms in starting a business last year? Answer: Albania (increase in investor protections), Yemen (easing of business start-up policies), and Dominican Republic (tax reform).

Doing Business 2009 is published by the World Bank and the International Finance Corporation. The Doing Business series presents quantitative indicators on business regulations and the protection of property rights that can be compared across 181 economies – from Afghanistan to Zimbabwe – and over time.

Issues that are analyzed in the Doing Business series include construction permits, employment regulations, registering property, getting credit, protecting inverstors, paying taxes, trading across borders, and enforcing contracts.

Doing Business 2009 is located on the reference shelves in the Nestlé Library (call number HD3611 D65).


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